Ry's Ruffery takes pride in the quality of it's products! If you had an issue with a perishable item purchased through our website, please email us at firstname.lastname@example.org or call us at 203-569-7914 during normal business hours with the following information:
- Order number for the item
- Date & condition of item upon arrival
- Detailed explanation of the issue
Given the nature of shipping perishable items, often times returning the product is not feasible. In a situation where the item is not in top quality, either a replacement product will be shipped to the customer or a credit issued for the original transaction pending customer service approval.